ICON’S Cookie Policy

This Policy was last updated on July 2021.

Use of Cookies

A cookie is a piece of data (text files), which can be stored on a device, such as a PC, a mobile device or any other device that can store information. Cookies collect information like IP addresses. An IP address is a number assigned to you by your Internet service provider so you may access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.

ICON uses cookies to help you navigate our website, to assist in the collection of website usage statistics as described herein, and to allow site visitors to personalize their experience by accessing information relevant to their area of interest.

Below is a detailed list of the cookies we use on our websites. Our websites are scanned with our cookie scanning tool regularly to maintain a list as accurate as possible

We only place non-essential cookies on your device where you have provided your consent.


Strictly Necessary Cookies

These cookies are necessary for the websites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any directly identifiable information about you such as your name or email address.

Cookie Name Purpose Expires Cookies used (first or third party)
ARRAffinitySameSite Used by Microsoft Power BI to balance load on website for reporting queries. Session Third party
FC-Tracking-[realm]-[guid] Used for storing user and realm. 30 minutes First party
NSC_mc_wtsw_gd_Qspe_tubujd Used by Netscaler for routing, proxy, and firewall management. 10 minutes Third party
recentPortals Used for storing portals the user has recently accessed since logging in. Fri Jan 01 00:00 UTC 9999 First party
Session-[realm] Used for storing study and realm data. Session First party
SIGNifiantWSILicenseInformation Used by SIGNificant xyzmo client for electronic signing on mobile. 20 years Third party
ssm_au_c Used by CloudFlare for session management. Session Third party
SSO Redirection Used to track Single Sign On URL Login usage. This is used to advise user when login fails. Fri Jan 01 00:00 UTC 9999 First party
SSO-Session Auth Session-[realm] JSESSIONID Used for user session authentication and management. Session First party
WFESessionId Used by Microsoft Power BI for managing reporting sessions. Session Third party

To Block Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org/ and https://wikis.ec.europa.eu/display/WEBGUIDE/04.+Cookies.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Notification of changes

As www.iconplc.com and ICON evolve and as privacy laws and regulations change, it may be necessary to revise or update our Cookie Policy. When we do we will also revise the 'last updated' date at the top of the Cookie Policy. For more information on ICON’s privacy measures, please visit the privacy link at the bottom of the iconplc.com website.

Privacy Policy

We also refer you to our Privacy Policy for information on the processing of personal data.

Contact information

Questions or comments related to this policy should be submitted to the ICON Global Data Protection Officer as follows: Global Data Protection Officer, ICON plc, South County Business Park, Leopardstown, Dublin 18, Ireland and Data_Privacy_Officer@iconplc.com.